Contact Amazon India Customer Service
Amazon India Phone Numbers and Emails
Customer Service Number:
-
(206) 922-0880
Amazon India Email:
Amazon India Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Amazon India Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Amazon India is 2069220880. 77% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Amazon India may ask you for the following information to identify you as a customer: email, order id or tracking no or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Amazon India Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Amazon India is 2069220880. 77% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Amazon India may ask you for the following information to identify you as a customer: email, order id or tracking no or phone number.
People call Amazon India mainly because of return/ replace, product/ service, shipping and delivery.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Amazon India is grievance-officer@amazon.in.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact Amazon India Customer Service?
Most Popular Number:
| Total calls: 51 576 | Issues resolved: 3 689 | Last call: Jan 14, 2026 |
Contact Information
Amazon India Website:
Amazon India Help Center:
Corporate Office Address:
Fax:
Amazon India Customer Service Reviews
Dear Amazon Team,
Im writing this out of complete frustration. After talking to multiple customer service agents and getting the same useless responses, my issue is still not resolved.
Its been over a week since I first requested a refund, and not a single person had the decency to follow up or even call before attempting delivery.
This level of service is unacceptable, especially from a company where my family and I have spent so much time and money. Clearly, customers have no value here.
Let me make this very clear this will be my last purchase from Amazon, and nobody from my family will be using this app again.
Ive been patient and respectful long enough, but now I expect immediate action. Process my refund as soon as possible, and I also expect compensation for the inconvenience, wasted time, and stress caused by your repeated negligence.
Sort this out immediately.
Rina chhetri
892715****
I am writing to express my extreme dissatisfaction with the delivery service for my order, 406-628****-0102731- INALSA Air Fryer Oven | 12L," purchased on July 13, 2025, during the Prime Day sale.
The original expected delivery date was July 20, 2025. Despite the product being marked "out for delivery" multiple times since then (July 20th, 21st, 22nd, and 23rd), it has not been delivered to my address.
I have repeatedly contacted Amazon India customer care regarding this issue.
On each occasion, I was assured the product would be delivered the following day. I also attempted to contact the delivery agent directly multiple times, often receiving a busy tone or, on one occasion, being told delivery would occur on July 23rd evening, which also did not happen.
Most concerningly, on the morning of July 23, 2025, after the product was again marked "out for delivery," I received a notification stating "Delivery attempted OTP Not Available." This update is false as no attempt was made to contact me, nor did the delivery agent visit my home.
Upon contacting customer service again, I was informed that I now need to wait until July 26, 2025, for delivery. This repeated failure to deliver, coupled with misleading updates and the constant shifting of delivery dates, is unacceptable.
I do not wish to cancel this order or receive a refund.
I simply require the product I purchased to be delivered as soon as possible.
I urge you to investigate this matter thoroughly and ensure the immediate delivery of my air fryer. Your prompt attention to this urgent issue would be greatly appreciated.
I have a few different unauthorized payments that are being taken out of my account and I was NOT abe to get in contact with anyone from customer service. It makes me angry that its difficult to even talk to someone about the issue.
Especially being the certain issue it is, makes it even more frustrating. Terrible.
Called about delayed shipment of parts for my truck. Was assured the company would refund my money, since I had already went and purchased them at a local parts store.
I couldnt afford to wait and be with out a way to go.
Was told if the items arrived to keep them. Now today I noticed I never got the refund and am being told my pHone call to Amazon never happened.
How Good is Amazon India's Customer Service?
Summary of Amazon India Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Amazon India?
Shipping and Delivery Question:
- “My parcel is not delivered yet”
- “Late Delivery”
- “Wrong order sent”
Return/ Replace Question:
- “Return is pickup but not updated”
- “Address changed”
- “Return issue”
Product/ Service Question:
- “To complain for missing item”
- “Product not delivered”
- “Issue on product return”
Refund Question:
- “Refund money”
- “My refund amount is not came”
- “Not refund”
Request for Information Question:
- “Inquiry for today's delivery”
- “I want know about my refund status”
- “I want to talk customer service”
Payments and Charges Question:
- “Wrong number recharge”
- “Amount 2time debited”
- “Payment regarding”
Account Question:
- “Cannot access my account”
- “I can’t open my account need help”
- “Pay balance transfer”
Activation/ Cancellation Question:
- “An item was cancelled but neither I got any call nor refund of my money”
- “Order cancel”
- “Order cancel ka msg aagya h”
Website/ Application Question:
- “Instalation Gyaser”
- “Installation”
- “Regarding installation”
Cards Question:
- “Medicaliam card”
- “By mistake I am ordered a gift card. I want this amount to add my pay balance account”
- “Gift card expired”
Staff Question:
- “Cust service”
- “Service regard”
- “To know regarding services”
Employment Question:
- “Job crime”
- “Sir job vangi tharanu solittu cash vangitanga sir cash return akala”
- “Regarding job”
Other Question:
- “Delivary not acses”
- “Others”
- “I am not able to order”
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