Amazon India
Amazon India Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazon India has 2.0 star rating based on 2096 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Amazon India to a friend or colleague.
- Rating Distribution
Pros: Fast delivery, Good availability, I like amazon.
Cons: Poor customer service, Not being able to call customer service line, Bad customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Amazon India has 2.0 star rating based on 2096 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Amazon India to a friend or colleague.
- Rating Distribution
Pros: Fast delivery, Good availability, I like amazon.
Cons: Poor customer service, Not being able to call customer service line, Bad customer service.Recent recommendations regarding this business are as follows: "Please sir my money is account withdraw please", "Helpp me", "Be alert always", "Be alert always", "No response".
Most users ask Amazon India for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon is not giving me my refund. Even though the parcel pickup has been successful, they are still not giving me my refund.
787606**** this is my register number 404-196****-737**** this is my order ID and 931730**** this is my pickup address phine number please give me my refund I received a different parcel. I uploaded the return request with the reason and photo.
My return parcel was also successfully picked up, even after that you people are not giving me my refund.And shwetadogra801@***.com this is my Gmail ID This is my Gmail mention on Amazon please give me my refund I paid using the original payment method and I want my money back in the same way.You people are repeatedly saying that Gmail is not registered, this is the registered Gmail, I am messaging you from this Gmail, you can check the photo given below. Plz give me my refund plz You people are causing us a lot of trouble, please give me my refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Damaged product not not accepted to return
I orderd 2nvme ssd ed green the both products was damaged
I want replacement or refund
But your people told the product was not they delivered product.
But how is possible the item serial are same box also damaged but maching the serial same your people told the delivered product and the complaint damage product differ. My only question is the mentioned serial is same . your people cheated me just i want
The return or replacement
If not I will go to consumer court against file case to amazon
- Waste of money cheated people
Preferred solution: Full refund
User's recommendation: Don't buy computer product amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRepeated Delivery Failure - Order ID: 406-628****-0102731- INALSA Air Fryer Oven
I am writing to express my extreme dissatisfaction with the delivery service for my order, 406-628****-0102731- INALSA Air Fryer Oven | 12L," purchased on July 13, 2025, during the Prime Day sale.
The original expected delivery date was July 20, 2025. Despite the product being marked "out for delivery" multiple times since then (July 20th, 21st, 22nd, and 23rd), it has not been delivered to my address.
I have repeatedly contacted Amazon India customer care regarding this issue.
On each occasion, I was assured the product would be delivered the following day. I also attempted to contact the delivery agent directly multiple times, often receiving a busy tone or, on one occasion, being told delivery would occur on July 23rd evening, which also did not happen.
Most concerningly, on the morning of July 23, 2025, after the product was again marked "out for delivery," I received a notification stating "Delivery attempted OTP Not Available." This update is false as no attempt was made to contact me, nor did the delivery agent visit my home.
Upon contacting customer service again, I was informed that I now need to wait until July 26, 2025, for delivery. This repeated failure to deliver, coupled with misleading updates and the constant shifting of delivery dates, is unacceptable.
I do not wish to cancel this order or receive a refund.
I simply require the product I purchased to be delivered as soon as possible.
I urge you to investigate this matter thoroughly and ensure the immediate delivery of my air fryer. Your prompt attention to this urgent issue would be greatly appreciated.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't open my account
Id blocked staying in maharashtra 882818**** how many more days it will take first game then id blocked now my winning mobile
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Item does not fit.
It was impossible to choose the correct diameter for replacement tops for Arctic-type insulated cups; the arrows were not clear where to measure, and there were at least four different ways to measure my broken item at home. I need to return this unopened package: 20 oz tumbler replacement B09QGXH2M.
- I would like to get a return label so i can send you the duplicate items
- Not being able to call customer service
User's recommendation: The pictures of the object measurement must be made clearer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon is not giving me my refund. Even though the parcel pickup has been successful, they are still not giving me my refund.
787606**** this is my register number 404-196****-737**** this is my order ID and 931730**** this is my pickup address phine number please give me my refund I received a different parcel. I uploaded the return request with the reason and photo.
My return parcel was also successfully picked up, even after that you people are not giving me my refund.And shwetadogra801@***.com this is my Gmail ID This is my Gmail mention on Amazon please give me my refund I paid using the original payment method and I want my money back in the same way.You people are repeatedly saying that Gmail is not registered, this is the registered Gmail, I am messaging you from this Gmail, you can check the photo given below.
Plz give me my refund plz You people are causing us a lot of trouble, please give me my refund.This is how they fool their customers. First they gave me the wrong parcel, then when I returned the parcel, they successfully picked it up, after that they are not giving me my refund, I want my refund back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't talk or chat about a missing delivery app won't allow me
I'm missing a delivery. I can contact you via the app.
I managed to call you, but the agent just left me on the phone, and after a quick chat, she went quiet. I waited 15 minutes, asking if anyone was on the phone, but there was no reply.
Preferred solution: Deliver product or service ordered
Refund regarding
Called about delayed shipment of parts for my truck. Was assured the company would refund my money since I had already gone and purchased them at a local parts store.
I couldn't afford to wait and be without a way to go.
Was told if the items arrived to keep them. Now today I noticed I never got the refund and am being told my phone call to Amazon never happened.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot delivered items
I tried to talk to customer service, but I called 2 times and got left on the phone. Then the person I spoke with disappeared.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelay order and fake update
I am disappointed with the delay in delivery of my order and the incorrect tracking updates shown. The status repeatedly mentions delivery attempts, but no actual attempt was made.
This is misleading and inconvenient.
Please provide the correct delivery status and ensure the order is delivered immediately. I also expect appropriate compensation for the inconvenience caused.
- Wide selection of products across categories
- Please stop to deliver with delhivery
Preferred solution: Why update fake. Wasting my time,
User's recommendation: Never
Undeliverable item Refund pending
my order number 402-417****-244**** refund not yet received.
Kindly do the needful otherwise i do act
- Every thing is available
- No email address to send a letter
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon has become a sad joke.
I've dealt with Amazon for a long time. But as of recently, not only is the customer service now the worst, they're now based out of some call center in India, so the whole thing is pointless.
They don't know what they're doing or remotely know their job. It's been over a week now and I can't seem to get a simple return and refund.
I suggest bezos get back in the office and try to redeem his company because he's losing customers fast. Outside sources from the US DON"T WORK.
User's recommendation: Look somewhere else to buy what you need.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbhillashb@***.com
Here's a sample letter you can use to request the change of your old mobile number for login purposes and update it with your new one:
Abhilash Babu
abhillashb@***.com Subject: Request to Update Mobile Number for Login Process I hope this message finds you well. I am writing to request assistance in updating my mobile number associated with my account.
Due to 'the old number being inactive' or 'I have switched to a new mobile number,' I am no longer able to use my old mobile number for the login process.
I kindly request that my account be updated to reflect my new mobile number, [New Mobile +918943****94].
Below are my account details for your reference. I would appreciate it if you could guide me through the login process once the number change is completed or let me know if any further verification is needed to complete this request.
Auctions and Marketplaces Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not received
I was on holiday in India, and I did not receive my orders, which are showing as delivered. What should I do?
- Unable to get thru to them outside of india
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Received package but it's empty
Received my package envelope. The product is not in the package.
The envelope package is empty. Trying to get the order resent.
- I have never had an issue with amazon
- Just missing product in shipment this one time
Preferred solution: The product is ordered.
User's recommendation: I love amazon but just want the item I ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Account lock
My account is locked, so 4000 something is locked. Please check my problem; it is not solved.
Please help me. Thank you.
Preferred solution: Full refund
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Same problem with my account too Amazon is not picking up my package from the last month even though I have made hundreds of calls and emails still no reply from them last week they have said they will refund me my money back but they have not responded