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Amazon India

Amazon India

www.amazon.in
What is your customer experience with Amazon India?

Amazon India Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Amazon India has 2.0 star rating based on 2221 customer reviews. Consumers are mostly dissatisfied.

  • 10% of users would likely recommend Amazon India to a friend or colleague.

  • Rating Distribution
  • Pros: Fast delivery, Good availability, I like amazon.
    Cons: Poor customer service, Not being able to call customer service line, Bad customer service.

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Media from reviews

Amazon India - Nu republic power bank issue
Amazon India - Refund not providedAmazon India - 96291 6****Amazon India - To Deposit pendingAmazon India - I need my credit card payment backAmazon India - I need my credit card payment back - Image 2Amazon India - 974151****
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Top Amazon India Reviews

Positive Review

"Requesting help with a damaged item"

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Dear All, Amazon India has been a great platform for millions. However, I believe it's important that I share a frustrating situation I had with a Seller. This...

Critical Review

"Late delivery two times"

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I have ordered an Oppo F29 mobile, and it hasn't been delivered on time. It took 3 days, even though I have a Prime membership. The same thing happened twice....

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Ajay K Mag

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Late delivery two times

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I have ordered an Oppo F29 mobile, and it hasn't been delivered on time. It took 3 days, even though I have a Prime membership.

The same thing happened twice.

The delivery agent just gave us a missed call and put remarks of delivery attempted, but the customer is not picking up the call.

It's really bad delivery service.

View full review

Preferred solution: Apology

User's recommendation: Don't order mobile phones from amazon

Resolved
Josy A

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Requesting help with a damaged item

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Amazon India - Requesting help with a damaged item
Contains 1 confidential file for company representatives
Updated by user Feb 18, 2025

Company fixed the issue and I have been provided with apology.

Original review Jan 19, 2025
Dear All, Amazon India has been a great platform for millions. However, I believe it's important that I share a frustrating situation I had with a Seller.

This has a reference to my recent purchase of a 600 W solar lamp worth Rs.19704, described as new on the Amazon site. When opened, I found that it was a used item with all signs of usage and was not working. I was late for a day to contact Amazon. After leaving negative feedback, the seller agreed to a refund if I removed the feedback.

I have been waiting for professional and diligent interference from Amazon India for a fair solution in this matter. I believe that Amazon would step in and support me as a valuable customer and do the required for an immediate refund and return pickup from my place.

Thank you for your continued support.

Josy Antony
View full review
Loss:
$230

Preferred solution: Full refund

Shameer P Fqd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riyadh, Ar Riyad

Order not delivered

Amazon India - Order not delivered

I ordered some items from Reginald Men and it's been 2 days since the delivery date and I haven't received any response from Amazon. The number I gave is not working anymore. I sent another number instead and they still haven't called.Call this number for delivery 965667****

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Sambasivam M Pit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service

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Dear team,

I'm regular customer of Amazon. I was purchased mobile through your online application.

Mobile was checked, found software issue, it's not working.

I was contacted customer service, they are not agree to replace (replacement valid date until 19th April 2025). Kindly check and provide proper solution of this problem.

View full review
Loss:
$90
Cons:
  • Most of seller supplied defective items
  • Very bad customer service and support

Preferred solution: Full refund

User's recommendation: Don't buy anything from online stores

Anonymous
map-marker Mersin, Mersin

Amazon task MALL WITHDRAWAL

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I never believed it was possible to recover lost cryptocurrency until a few days ago I lost $35000 to Cash FX online investment company. I was so sad because I invested a lot ..

And then my step mom introduced me to this recovery team(PwCmoneyservices(@)_outlook_._com ) that helped me recover the full amount and my profits, kindly contact t.me/Purnimabarik . They trace and recover datas, blocked accounts and recover money.

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Resolved
Meha Nnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Victoria

Resolved: Parcel delivery issue

Tracking ID 348490****64 hadn't been Received.

Online status showing parcel delivered

Need the refund or delivery ASAP

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Zahrah Gqa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Refund isu

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Amazon India - Refund isu
Amazon India - Refund isu - Image 2
Contains 2 confidential files for company representatives

I ordered 2 pieces of winter outer boots, 1 piece was missing. When I returned, I did not get my full money refunded, I only got a refund of 1 piece

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Angelisse Pdh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Indiana

Return an item

I have ordered a charger for my sister. But when she used it..its not working.

I want to return it..but I am getting all the options just to replace it with the same charger.

I don't the charger any more. Please help.

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Jiby T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't get refund

Amazon India - Didn't get refund

I ordered men shirt medium size. It's not fit.

I returned item, and I ordered exchange one same. But when I checked they send again medium. So it's not useful.

So I returned same day. Please provide me refund.

View full review
Loss:
$496

Preferred solution: Full refund

Anonymous
map-marker Jeddah, Mecca Region

My item not received home

Amazon India - My item not received home

We booked a powder of 7kg.it did not reach our home but i see delivery is visible.please check sir. More item booking sir

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Sukhdev S Bsw

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Verified Reviewer

Pay later axio never use it is worst service i try pay many days and many time from diffrent methods always declind and charging late fee again

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Updated by user Feb 12, 2025

Need improve hard to find contact no most prefferd just automatic system

Original review Feb 10, 2025

They offered to pay later. I tried this service in India, Axio Pay Later.

On the due date, their system declined all my cards. Now, for 2 weeks, I've been trying to pay but it's declining and charging a late fee. I've sent emails 5 times, but no one has replied. They are sending SMS reminders about my payment due, stating it will affect my credit score if I don't pay.

However, I don’t know where I can pay. I'm very, very disappointed.

View full review
Loss:
$2150

Preferred solution: Pay later payment i want pay but evry card declined every time.

Kusum S Gka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ghaziabad, Uttar Pradesh

I am tired my asking forrefund

I orderd a pearl necklace but I received a wrong nacklece I sand the pic and ask for return pick is done in February but till now refund not issue I ask the team why they said we did not aproved if nit aproved then why done picking up my 2960 rs is stuck why this is done I am a sinier citizen women I am very upset for my refund money I know this why I will get trouble with my refund pleaseaaskformmmyrrefund it is too how I lose money

View full review
Anonymous
map-marker Pune, Maharashtra

Refund not recieved

Your online system shows the refund as credited but on talking to your customer support, I was told that it would take another 10-12 days to process.

Why the disconnect between actual and documented status ?

View full review

User's recommendation: Disconnect between actual and documented refund status is not acceptable

Auctions and Marketplaces Expert Talks

How to Shop Online Safely | Online Shopping Tips

How to Shop Online Safely | Online Shopping Tips

May 28, 2021

How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.

Read full article
Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Ashkar A Ucq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cheating

I declined the 2 products I ordered... delivery without any delivery.

I suspect it's the delivery boy. This is because it was paid for beforehand.

I called Customer Care. They said there won't be a cash refund.

View full review
Loss:
$683
Pros:
  • Was good service
Cons:
  • Delivered without delivery

Preferred solution: Full refund

Sunita K Rpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

974151****

Amazon India - 974151****
Amazon India - 974151**** - Image 2

Wrong damage address Cry

I will order handwork saree

It wrong damage shot korta

So please return this one and please refund my money

It's fake

Thanks you Amazon team

View full review
Loss:
$699

Preferred solution: Full refund

User's recommendation: Please Return my amount Amazon team

Surya S Zfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nu republic power bank issue

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Amazon India - Nu republic power bank issue

Wireless charging not working how its working properly??? Tell me the reason will refund the amount, not exchange

View full review

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